ABOUT

"Coach" Mark Spears

I’ve chosen the word “Coach” because of what the word represents. A “Coach” knows when to act as an advisor, consultant, trainer, or cheerleader. I’ve played in organized athletics for 15 years and looked up to almost all of my coaches with the greatest of respect. They had my best interest at heart. My staff and I will do the same for you and your organization.

​I’ve served as the leading sales advisor for many years within the automotive industry. I became the regional training director for a major automotive corporation and that lead me to becoming a vice president at a bank. Seems like an odd combination of experiences, but that is a major part of why serving as your “Coach” is a perfect fit. I’ve been in the trenches, in leadership, and everything in between. You and I will find common ground and move forward to accomplish exactly what you want to accomplish in making your organization “Be the Standard.”

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​OUR CUSTOM TAILORED APPROACH

BENCHMARK PERFORMANCE TRAINING LINEUP

New Leadership IntEgration

When installing a new leader within your organization, this session is an absolute necessity to bring about a cohesive management team who are engaged to fulfill the vision and direction of the new leader.​

Total Team Engagement

​When a new culture needs to be established within your company, this is the training session to accomplish your goal.

Sales 101 & Beyond

Sales 101 initiates a predictable, repeatable, sustainable process on the road to the sale. Essential for all sales associates if you want alignment with the company’s vision and goals.​

Sales 102 From The Desk

There are basic sales principles and processes in Sales 101 that Sales 102 validates and measures to enable managers to discover strengths and challenges with each associate. Designed specifically for the automotive retail environment and responsibilities at the sales desk.​

Finance Process 101 & Beyond

How proficient and efficient are your finance managers at aligning themselves with the purchaser and the sales process? This class provides a smooth transition from sales to finance and back to sales, with a focused emphasis on product presentation.​

Performance Improvement

How effective are your performance reviews with associates and managers? Most companies see them as a necessary waste of time. What is your process, and does it actually effect change? This training session for managers will provide the BenchMark way for conducting reviews and increasing employee
engagement.

Home Plate

​This is a motivational performance to support all of your associates to be their own best BenchMark, which impacts their families and whatever sphere of influence they have. This motivational speech is adapted from one of my favorite coaches.​

BRANDS WE'VE WORKED WITH

CONSULTING REVIEWS

I worked under Mark while he was Director of Training. At that time, with a master's degree in Training & Development and 18 years experience in the field, I learned more from Mark during the time I worked for him than I had in the previous several years! Mark fine-tuned my platform skills—he is one of the best presenters I've observed. Mark's ability to capture the audience, get involvement, and transfer learning is exceptional.
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Mark can look at an issue and peel back the layers to the root of the problem, then develop an action plan to address it. I was fortunate to be working with him when he consulted a dealership on lifestyle products resulting in a nearly 2 million dollar turnaround in 6 months.
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Mark has become a very close friend and I enjoy spending time with him as my friend and mentor."
Jamie Steinmeyer 
Morgan Corporation — Director of Training

In a word, Mark is fantastic. He is a person with unwavering integrity and works hard to get things done. During the time that he and I worked together, he always stepped in to help out with tasks we were working on ... even if it wasn't his task. In addition to his work ethic, Mark always brought his sense of humor and humanity to our work environment.  It is refreshing to work alongside a manager like Mark.

Mark knows how to break the "brain freeze" that can happen when looking too closely at a task. There is no doubt that I miss working with him and hope that someday our paths will cross again in the professional world."
Michael Boulton
Sonic Automotive  — Director of Leadership & Organizational Development